Customer Story Video Production Services

Turn real customer experiences into persuasive video content that builds trust, explains value, and moves buyers to act. Media Furrate creates authentic customer story videos with documentary-style interviews, thoughtful production planning, polished editing, and a lean crew approach designed to keep your message clear, human, and cost-conscious from first conversation to final cut.

Customer story video interview production

Our Customer Story Video Services

Authentic, business-focused video services built to capture customer voices and turn them into compelling stories.

Testimonial Videos

We produce customer testimonial videos that help prospects hear real experiences in a natural, credible way, using relaxed interviews, strong visuals, and careful editing to highlight your value.

Narrative Videos

Our narrative video production shapes client and customer experiences into story-driven pieces that explain challenges, outcomes, and emotional impact with clarity and purpose.

Website Videos

Documentary-style website videos give visitors a genuine introduction to your business, often using unscripted interviews where owners, teams, or customers speak naturally on camera.

Turnkey Production

From writing and planning to shooting, editing, and motion graphics, Media Furrate can manage the full production or support only the pieces your team needs.

Social Media Ads

We create short-form customer story and promotional videos designed for social platforms, helping businesses share meaningful moments, facility tours, capabilities, and campaign messages.

Drone Videography

FAA-licensed drone footage adds cinematic context to customer stories, facilities, events, and locations using 4K aerial visuals captured safely and cost-effectively.

Video producer directing a customer interview

Our Customer Story Production Process

We Listen To Your Goals

We start by understanding your audience, message, offer, and the customer experience you want to highlight. This keeps the story focused on what prospects need to believe before they choose you.

We Shape The Story

We Capture Natural Interviews

We Edit For Impact

We Deliver Ready-To-Use Video

The Media Furrate Difference

Why Choose Media Furrate?

A lean, experienced production team built around listening, strategy, and visual storytelling.

45+ Years

Jason Furrate brings over 45 years and 10,000+ productions of storytelling experience.

Lean Crews

A LEAN production approach keeps crews efficient and costs practical without sacrificing quality.

Strategic Writing

Marketing research, focus groups, and scriptwriting experience shape messages audiences actually understand.

Full-Service

Writing, planning, shooting, editing, drone footage, and motion graphics are available in-house.

Meet The Production Team

Experienced storytellers shaping customer stories with care.

Portrait of Jason Furrate, Producer/Director at Media Furrate

Jason Furrate

Producer/Director

Jason Furrate is the founder and Producer/Director of Media Furrate, bringing over 45 years of video production experience to every project. Since beginning his career as an editor in 1978, Jason has been involved in more than 10,000 productions and served as the writer on 99% of them. As a seasoned marketing executive, he has conducted extensive research through phone surveys, focus groups, and real-time audience testing, giving him a deep understanding of how to craft messages that truly resonate. An FAA-licensed drone pilot, Jason combines technical expertise with creative vision to deliver award-winning content for clients across Baton Rouge and the Southeastern United States. His lean, personalized approach ensures every production is handled with care and precision.

Portrait of Courtney Lawrence, Producer/Editor at Media Furrate

Courtney Lawrence

Producer/Editor

Courtney Lawrence serves as a Producer/Editor at Media Furrate, contributing her skills to the company's mission of turning client ideas into compelling visual stories. As part of a lean and experienced production team based in Baton Rouge, Louisiana, Courtney plays a key role in shaping the post-production process, ensuring that each project is polished, cohesive, and effectively communicates the client's message. She works alongside a team with over 45 years of combined industry expertise, supporting a wide range of clients including healthcare organizations, PR firms, agencies, and industrial companies across the Southeastern United States. Courtney's dedication to quality and attention to detail make her an essential part of Media Furrate's continued success.

Portrait of Chase Henderson, Producer/Director at Media Furrate

Chase Henderson

Producer/Director

Chase Henderson is a Producer/Director at Media Furrate, helping bring the company's signature storytelling approach to life for clients across Baton Rouge and the broader Southeastern United States. As a member of a tight-knit, highly skilled production team, Chase contributes to the full scope of video production — from pre-production planning through on-set direction — ensuring every project aligns with the client's vision and audience needs. He works within Media Furrate's LEAN production philosophy, which keeps crews efficient and costs manageable without compromising on quality. Chase's collaborative spirit and directorial eye support the company's commitment to creating meaningful, audience-focused video content for industries ranging from healthcare and industrial to retail and marketing.

Portrait of Priya Singleton, Cinematographer at Media Furrate

Priya Singleton

Cinematographer

Priya Singleton is the Cinematographer at Media Furrate, responsible for capturing the stunning visuals that define the company's award-winning productions. Based in Baton Rouge, Louisiana, Priya brings a trained eye for composition, lighting, and movement to every shoot, whether working in the studio or on location across the Southeastern United States. She works closely with the production team to ensure each frame reflects the client's story with clarity and impact. Priya's expertise supports Media Furrate's full range of services, including documentary-style interviews, corporate videos, drone footage, and more. Her commitment to visual excellence and her ability to adapt to diverse production environments make her an invaluable part of Media Furrate's lean, results-driven team.

Frequently Asked Questions

What is a customer story video?

A customer story video is a testimonial-style production that shows how a real customer experienced your product, service, team, or organization. It usually combines interview footage, supporting visuals, and editing that turns a genuine experience into a clear, persuasive story prospects can understand and trust.

How are customer testimonial videos filmed?

Do customer story videos need to be scripted?

How long does a typical interview take?

Can you handle the entire production process?

What types of businesses use customer story videos?

Can drone footage be included in a customer story video?

How do you keep production costs manageable?

Still Have Video Questions?

Talk with our team about your customer story goals.

Service Areas Covered

On-location video production support for businesses across Baton Rouge and the broader Southeastern United States.

Baton Rouge

Headquarters

45+ Years

Experience

10,000+

Productions

Need Production In Your Area?

Ask our team about on-location filming options.

Certified & Trusted

Awards and Recognition

Award-winning videos recognition badge

Award-Winning Videos

Recognized production quality across client video projects.

FAA-licensed drone pilot certification badge

FAA-Licensed Pilot

Certified drone operation for aerial video production.

45 plus years experience trust badge

45+ Years Experience

Decades of production and marketing storytelling expertise.

Ready To Tell A Customer Story?

Share your goals, audience, timeline, and preferred video use. Media Furrate will help shape a practical production plan built around your message.

Contact Us Today

For immediate assistance, feel free to give us a direct call at (225) 317-4233. You can also send us a quick email at Jason@mediafurrate.com.